Emails
The emails you send to your subscribers, from the first draft to the numbers that come back.
Every send starts with one draft.
Your emails
Create an email
The editor
- The earlier email editor
- The email editor screen
- Select what you want to edit
- Add a block
- Move, duplicate, or delete a block
- Save a block to favorites
- Edit your email with Jounce AI
- How the editor saves your work
- Preview your email
- Why can’t I delete this block?
- Why does a block say it can’t be shown?
- Why does the email editor say it needs a bigger screen?
- Why does the editor say Couldn’t save?
- Why does it say my email or form couldn’t be opened?
- Why won’t my test email send?
- Why does the editor say Gmail will clip this?
- Why does my email look different from the editor?
Layouts and block settings
- The layout library
- Add a designed layout
- Swap a layout
- The Block panel
- Change a block’s background or border
- Link a whole block
- Show or hide part of a block
- Change an icon in a block
- Change the space around a block
- The color picker
- The Email settings panel
- Change your email’s background and card
- Why does Swap layout show only some layouts?
Text and links
Images and video
- Add an image to your email
- The image picker
- Zoom and reposition a photo
- Give a photo a set shape
- Remove the background from a photo
- Describe an image for readers who can’t see it
- Add a video
- Add a video on its own
- Link a video layout to your video
- The Image block
- The Logo block
- The Video block
- How images travel in email
- Why won’t my image upload?
- Why doesn’t my video play in the email?
Footer, social, and the countdown
- Add social icons to your email
- Add a countdown timer
- The Social links block
- The Link bar block
- The Divider block
- The Spacer block
- The Countdown block
- The address and unsubscribe blocks
- What Jounce adds to the bottom of every email
- Add your own words around the unsubscribe link
- How a countdown works in the inbox
- Why did the links in my Social block change?
- Why does my countdown show zeros?
- Why does my countdown show the wrong time?
Send an email
- The send steps
- Choose who gets your email
- Exclude people or segments
- Write the subject line and preview text
- Test two subject lines
- Change the name your email comes from
- Schedule your email for later
- What Jounce checks before it sends
- Hand off an email for someone else to send
- Why is the send button off?
- Why didn’t my email send when I pressed the button?
- Why is Jounce skipping some people?
After sending
- The page after you send
- Open an email’s results
- The results page
- How Jounce counts opens, clicks, and bounces
- What a good open rate looks like
- Opens by mail app and clicks by device
- The A/B test results
- Finish an A/B test that stopped
- Why does my email say Partly sent?
- Why does my email say Won’t send?
- Why does my A/B test say Won’t finish?
- Why did my send fail?
- Why can’t I see results for an email?