What do you need help with?
Try:
Press / to search from anywhere on this page.
Most asked
Browse by area
Start hereYour account, getting around, and the path to your first send.EmailsThe emails you send to your subscribers, from the first draft to the numbers that come back.FormsThe signup forms and pages that turn visitors into subscribers, from the first template to the live link.AutomationsEmail sequences that run on their own once you set them up.AudienceYour subscribers, where they came from, and the groups you sort them into.AnalyticsHow your subscribers, emails, forms, and automations are doing, over a time range you pick.Sending and deliverabilityWhere your emails go out from, and what to do when one doesn’t arrive.Account, brand, and workspaceYour details, your brand, who’s in your workspace, and the settings that go with them.Integrations and developersThe developer API, Zapier, and the AI tools that read your numbers.
Your first send in twenty minutes
The path from an empty workspace to Sent, one short step at a time.
- Step 1.Add your mailing addressOpen the account menu, choose All settings, then Address, and fill in the form. Jounce saves it once it’s complete and prints it in the footer of every email.
- Step 2.Add your first subscribersOpen Audience, select Add subscriber, and choose Add manually for one person or Add from CSV for a list. Only add people who asked to hear from you.
- Step 3.Create an email from a templateOn your Emails page select Create email, choose Start with a template, and select a design. Jounce makes the email and opens it in the editor.
- Step 4.Send a test emailIn the editor select Send test. Your own address is under Recipients the first time, so select Send test and it lands in your inbox with [Test] in front of the subject.
- Step 5.Send or schedule your emailIn the editor select Continue, then walk three steps: Recipients, Subject, and Review. Keep Send now and select the send button, or choose Schedule and pick a time.