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Add a wait between two emails

Short answer

Select the + between the two Send email steps, choose Time delay, then set the number and unit under For. The card reads Wait 3 days.

When you’re done, a Time delay card sits between the two emails. A subscriber who gets the first waits the time you set before the second.

  1. Open the automation. Point at the line between the two Send email cards; a + sits on it.

  2. Select the +. The Add a step menu opens.

  3. Choose Time delay. A card appears between the two, reading Wait 1 day, and its panel opens on the right.

  4. Under For, type the number and pick the unit. The card updates as you type.

    The Time delay panel with Wait set to Wait for a set amount of time and the For row ringed, reading 3 days.

  5. Press Esc, or select the × at the top of the panel, to close it.

The wait starts when each subscriber reaches the card, so everyone gets the same gap between the two emails. For a wait that ends on a day of the week, at a time of day, or on a date, change the Wait row. See The Time delay step.

Next step

Want a different follow-up for people who didn’t open? See Branch on whether someone opened or clicked. Otherwise, see Launch an automation.

Updated

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