Take a tour

Short answer

Open Help with the question mark at the top right, choose Take a tour, and pick one. Jounce opens the page where it starts and points at one thing at a time.

When you’re done, you’ve walked through one job in Jounce, one step at a time, on your own work.

Select the question mark at the top right. The Help panel opens.
Choose Take a tour. A short list of tours opens beside it.
Pick a tour. Help closes, and Jounce opens the page where the tour starts.
Read the bubble and do what it says. The next bubble appears.
Where a bubble offers Next, select it to move on without doing the step.
On the last bubble, select Done.

Each bubble points at one control, says one sentence, and counts the steps, such as 2 of 5. While a pop-up or a menu is open, the bubble steps aside, then comes back.

The five tours

Tour	Where it starts	What it shows
Your first email	Start with AI	Describing an email, changing it, Jounce AI, a test, and Continue
A sign-up form	The form templates	Picking a design, changing it, and Share
Look around	The page you’re on	The five areas in the top bar
Bringing in a list	The import screen	Dropping in a CSV file, checking its columns, and the permission tick
Reading results	Your newest sent email’s results	Open rate, click rate, bounces, unsubscribes, and spam complaints

Reading results stays greyed and says Send an email first until an email you sent has results.

A tour that starts by itself

On a new account, a tour can start by itself the first time you open the page it begins on, such as Start with AI for your first email.

It waits while a notice about your plan or your sending is showing, and it doesn’t start in a window narrower than a tablet. Once you finish a tour or skip it, it doesn’t start by itself again. Look around starts only when you pick it.

Stop a tour

Select Skip tour on any bubble, or press Escape while you’re in the bubble. Anything you made along the way stays. Go off to other work, and the tour ends by itself. To take it again, pick it in Help.

If a tour can’t start

Jounce says That tour couldn’t start here. Try it again from Help. On a phone or in a narrow window, Take a tour isn’t in Help, because tours don’t run there.

From setup

The doors at the end of setup start a tour too, on a computer. Make your first email, Make a sign-up form, and Look around first each start the tour for that job. See Set up Jounce the first time you sign in.

Next step

To make your first email for real, see Send your first email.