Why does the link in my email say it expired?

The verification and password reset links Jounce emails you each work once, and only for a while. An old email, or a link you’ve already used, lands on That link has expired. Nothing about your account changed. Get a fresh link and use that one.

A verification link

• Signed in: select Email me a new link. The page says Check your inbox and names the address it went to.
• Signed out: the page says Your account’s fine. Sign in to send a new link. Select Sign in. If your email still needs verifying, Jounce opens Check your email, where Send it again sends a fresh link.
• Already used it? A link stops working once it has verified you. Your email is verified, so there’s nothing more to do. If you’re signed in, the page says Email verified. instead.

See Verify your email address.

A password reset link

Select Send a new reset link. That takes you back to the Reset your password page, where you enter your email again. See Reset your password.

An invite link

A workspace invite has its own page and its own reasons. It lasts seven days, and the page says That invite expired or That invite was already used. See Why doesn’t my invite link work?

Jounce couldn’t check that link

Jounce couldn’t look at your verification link, usually because your connection dropped. The link is fine, so you don’t need a fresh one. The page says Your link still works. Try again in a moment. Select Try again.

That link isn’t valid

The link arrived incomplete. Some mail apps cut a long link in two. Every Jounce email prints the full link under the button, in small text. Copy the whole link into your browser’s address bar. If that fails, select Go to Jounce and start again.