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The records Jounce asks you to add

Short answer

Two CNAMEs to copy, DKIM and SPF, plus a DMARC TXT only if your domain has none yet; if it has one, keep yours. Each has a Type, a Name, and a Value; at Cloudflare, add each CNAME with the proxy off.

After you select Authenticate domain, the Your own sending domain card lists the records to add. Each sits under its group name: DKIM, SPF, and DMARC. They stay on the card until the domain is authenticated. They never change, so you can come back for them any time.

One record on the Your own sending domain card, with its Type, Name, and Value rows and a Copy button beside the Name.

The three fields

Field What to enter
Type CNAME or TXT. Choose the same type in your provider’s form.
Name The short host shown, such as jounce._domainkey. Most providers add your domain to the end for you. The Full name line under it is for a provider that wants that.
Value Where the record points. Copy it whole.

Copy sits beside the Name and beside the Value. Each copies that one thing, and the button reads Copied for a moment.

Note If your provider adds the domain for you, type only the part the card shows. At those providers, a pasted full name ends up as jounce._domainkey.yourbrand.com.yourbrand.com, and that never confirms.

What each record does

  • DKIM is a CNAME at jounce._domainkey. It lets Jounce sign each email with your domain, so mailbox providers can check the email came from you. This is the record that turns the badge to Authenticated.
  • SPF is a CNAME at jspf. It tells mailbox providers that Jounce is allowed to send for your domain. Jounce doesn’t wait for it before sending. Add it anyway; it helps your email pass more checks.
  • DMARC is a TXT at _dmarc with the value v=DMARC1; p=none;. It tells mailbox providers your domain has a DMARC policy, one that only watches and blocks nothing. Jounce shows this row only when your domain has no DMARC record yet. If you already have one, keep yours; with two DMARC records, mailbox providers ignore both.

If your DNS is at Cloudflare

The card says it: add each CNAME with the proxy off, the grey cloud. With the proxy on, Cloudflare hides where the record points, and Jounce can’t confirm it.

Updated

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