What an AI tool can see

When an AI tool connects, the screen titled ⟨tool⟩ wants to connect to Jounce says exactly what it gets, in two lines:

• Read your email, subscriber, and form analytics
• Read-only — it can’t send, edit, or delete anything

That is the whole grant. Automations and segments count as part of those analytics. The tool asks Jounce for numbers, and Jounce answers with the same figures the Analytics page shows. The tool never reaches your emails, your forms, or your list itself.

It can also read Jounce’s help center. So a question like How do I schedule an email? gets its answer from the right article, with a link to it. The help is the same for everyone, so these lookups read nothing from your workspace.

Where the access goes

The line under the title says where approving sends the access. For Claude it reads Access goes to claude.ai, and for ChatGPT, Access goes to chatgpt.com. A tool that runs on your own computer, like the Gemini CLI, shows Access goes to an app on this computer.

Jounce puts Claude’s or ChatGPT’s name in the title only when the access goes to that tool’s own site. Any other web address gets the title An app wants to connect to Jounce. If you didn’t start the connection, or you don’t know the address, select Not now. Nothing is connected.

What it can answer

Ask about	What Jounce hands over
Your whole account	Subscribers and growth, email results, forms, segments, and list health in one answer
Emails	Sent, delivered, opened, clicked, bounced, and unsubscribed; clicks by device; your most recent sends and how each did
Subscribers	The total, the status breakdown, how many joined, growth over time, and where people came from: added by hand, a CSV file, a form, or the API (a Zap counts as the API)
Forms	How many forms you have and how many are published; submissions and views over time; each form’s submissions and views
Automations	How many are live, paused, or draft; how many people entered; each automation’s sends and open and click rates; one automation’s results step by step
Segments	Every segment’s name and how many subscribers it holds
List health	The status breakdown and the bounce, complaint, and unsubscribe rates over your recent sends
How Jounce works	The help center’s articles: it searches them, reads the one that answers, and links it

Time ranges

Ask for the last 7, 30, or 90 days or the last 12 months, the same ranges as Analytics; see Choose a time range. If you don’t name one, the tool reads the last 30 days. List health reads the last 90 days. Automation results cover all time. Only the count of people who entered follows your range.

What it can’t do

• Send, edit, or delete anything. No emails go out, and nothing in your workspace changes.
• See a subscriber’s name or email address. It gets counts, never people.
• Read a workspace you didn’t approve. The tool reads the workspace you were in when you selected Allow read-only access. To ask about a different workspace, switch to it in Jounce and connect the tool again from the tool’s side.

Where the connection shows

A connected tool is listed under Connected AI tools on the Claude, ChatGPT & Gemini page, with the date it connected. An Admin or a Manager can disconnect it there at any time. The tool is cut off right away; see Disconnect an AI tool.

A tool works only while the person who connected it is an Admin or a Manager in the workspace. When they leave, are removed, or become an Editor, it stops at once.